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Ooo Didn Ash My Pamishon: RageBoy Gets Revenge on Permission Marketers

Well, it seems that Barnes & Noble is shipping Gonzo Marketing, and it's climbing the charts in several Amazon categories. Plus, a review of the book came up on Slashdot this morning, which is fuelling the usual crazed speculation about what I probably wrote, in all likelihood, had the poster actually read the book. The most recent of the 189 comments that have appeared since 10 this morning is by Dead Penis Bird. Gives you some idea.

   http://slashdot.org/article.pl?sid=01/10/12/133250

Time to don the old asbestos underwear, I guess. One reader who may be less than thrilled with the book is Seth Godin, whom I installed in the St. Vitus Dance Hospital for the Criminally Insane -- strictly for purposes of satire. (NOTE TO LEGAL: does that cover me, or should I say something else?)

I was reminded of my reason for being so mean to Seth when I got this cocksucking "permission marketing" email today from Chivas Regal. First off, my name is not SUSAN LOCKWOOD. Second off, I never requested anything from these shitbirds. Third off, I've been sober for 17 years and plan on staying that way (assholes!). I reproduce this spamette here in its entirety -- if only to rationalize the vitriolic attack (strictly for purposes of satire) that follows it.

   From: Chivas Regal [mailto:Chivas.Regal@mailserver101.com]
   Sent: Friday, October 12, 2001 5:17 PM
   To: CLOCKE@PANIX.COM
   Subject: A Special Thank You from Chivas Regal

   Dear SUSAN LOCKWOOD, 

Thank you for allowing us the privilege of hearing from you in the past. You may have requested product information, responded to a special offer or have contacted us on some other matter. Because  you are a valued Chivas Regal customer, we hope that we handled your request promptly and to your satisfaction.

This new "information age" of The Internet and e-mail has made it possible for us to serve you in ways that we could have only dreamt of a few short years ago. As a result we would like to keep you up to date from time to time via e-mail, with the latest news and offers regarding Chivas Regal (and our other fine products), and provide a means for you to easily communicate with us.

While we would very much like to send you e-mail communications, we do want to fully respect your privacy. If you would prefer not to hear from us via e-mail in the future, please reply to this message and type, "REMOVE" within the subject area and your name will be deleted from the list.

   Sincerely,

   Colin Scott
   Master Blender
   Chivas Regal

Please note: This message is intended for individuals of legal purchase age who are customers or who have requested information from Chivas Regal.

Now wouldn't that just about piss you off COMPLETELY? It did me. In fact, it pissed me off when I got almost identical email from Sprint while I was writing the book. I included that spam in Gonzo Marketing along with this bit I wrote in the chapter titled "Code Blue in the Marketing Ward." btw, everything Godin says here -- with the exception of "ooo didn ash my pamishon" -- was lifted directly from his book:

   Permission Marketing
   http://www.amazon.com/exec/obidos/ASIN/0684856360/entropygradientr

Ready? OK then! Let's pay Seth a little visit...

Dr. Robert takes the chart from the foot of the bed as he sweeps into the first room, all cheerful confidence. And how are we feeling today, Mr. Godin? I grab a look at the chart. Hey, isn't this the guy Harv mentioned? The doc looks over at me, annoyed that I'm interrupting. Form follows fiction, he says, winking, and jams a thermometer into Godin's mouth. Ooo didn ash my pamishon, he protests...

The guy doesn't look good. Do they ever leave, I ask. Oh, they come and go, says the doctor, but the recidivism rate is high. Over 98 percent. This fellow's a regular, aren't you, Mr. Godin? He reads the thermometer. Frowns.

What about the ad agencies, says the guy in the bed. With so many talented people, why aren't they working to solve this problem?

There, there, the doc says, checking Godin's pupils for dilation. Don't you worry about the ad agencies. You're in good hands here.

Why's he talking about ad agencies, I ask, puzzled.

Oh, Seth here thinks a lot about advertising. It's his profession. When he's out there, that is. Got a thing about permission, though. It's odd. You should have seen it when we asked him to sign the admission forms. He smiled down at Godin as if he were a bad little boy. Took five orderlies to get this rascal into a
straitjacket.

Early on at Yoyodyne, says Godin as if it just occurred to him, we discovered that we needed one full-time customer service person for every 10,000 people in the database.

And are we taking our meds like we talked about, asks Dr. Robert, ignoring him and surreptitiously rolling his eyes at the ceiling for my benefit.

Godin looks at him a minute, blank. Then says: Your doctor has your written permission to inject just about anything he wants into your IV bag.

That's correct, says Dr. Robert, approvingly. They've obviously been over this ground more than once. And are we cooperating with the staff? But Godin is counting on his fingers now, distracted.

Suddenly he looks up at us as if coming to. One lucky customer could win a $100,000 shopping spree, he says.

I'll be back on Tuesday, assures the doctor. If there's anything you need, you just tell Nurse Ratshit. And he ushers me out. Yoyodyne?, I ask when the door closes. What was that all about?

Dr. Robert looks concerned. He's been watching this Buckaroo Banzai video over and over and yelling "Laugh-a while can, Monkey Boy!" Scares the crap out of the night desk. But look, we've got to keep moving.

Who's next, I ask as we walk down the long florescent hallway. The doctor checks his list. Hmmm, let's see. Today we've got Sergio Zyman, Don Peppers, Harry Beckwith, Steven Cristol, Peter Sealey, Geoffrey Moore, Al Ries, Jack Trout, Sam Hill, Glenn Rifkin... quite a list. He flips the page on his clipboard. Oh, and Gary Hammel.

Are they all like him?, I ask, gesturing back to the room we've just left. Are they all, like... you know.

I'm afraid so, the doctor replies, stopping to look at me full on. He takes his glasses off and rubs his eyes. Suddenly he looks weary. Beat. Been at it too long, I think. Must take a special kind of person. To keep it up. To keep the cheery smile in place while listening to such demented gibberish day after day. Personally, I don't see how he does it.

Well sportsfans, I know how *I* do it. I get even!

   Gonzo Marketing: Winning through Worst Practices
   http://www.amazon.com/exec/obidos/ASIN/0738204080/entropygradientr

Pile on!

Shit, I'm out of cigarettes! Bye.

The Management


Chris Locke, a.k.a. RageBoy, is author of a new book, Gonzo Marketing: Winning Through Worst Practices. The above is reprinted from Locke's email newsletter, Entropy Gradient Reversals.

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